Privacy Policy

Introduction

At ixtusins, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our auto insurance services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request an insurance quote
• Purchase an insurance policy
• Create an account on our website
• File a claim
• Contact our customer support
• Subscribe to our newsletter or communications

This information may include:

• Full name and contact information (email address, phone number, mailing address)
• Driver's license number and state
• Vehicle information (make, model, year, VIN)
• Driving history and accident records
• Payment information (credit card details, banking information)
• Date of birth and Social Security number (for identity verification)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on our website
• Referral source and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing your insurance policy
• Processing quotes, applications, and claims
• Communicating with you about your policy, claims, and account
• Improving our services and website functionality
• Detecting and preventing fraud or illegal activity
• Complying with legal obligations and regulatory requirements
• Sending marketing communications (with your consent)
• Analyzing usage trends and customer preferences

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including payment processors, claims adjusters, underwriters, and IT service providers. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or government request. This includes cooperating with law enforcement, regulatory authorities, and courts.

Business Transfers

If ixtusins is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and its impact on your personal information.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and penetration testing
• Access controls and authentication protocols
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restrict Processing: Request that we limit how we use your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information to third parties.